Our Website Development Process
At a Glance
Get in Touch: Schedule a convenient time to meet with us, and share a few details about what you’re looking for.
Consultation: Meet to discuss your needs and options.
Proposal: Receive a summary, estimate, and timeline.
Agreement & Deposit: Sign a contract and pay half upfront.
Project Kickoff: Begin gathering content and accessing any current systems.
Collaborative Development: We'll build your website and implement integrations, gathering and incorporating your feedback along the way.
Approval & Final Payment: Complete payment before launch.
Launch: Your website goes live!
Post-Launch Verification: We ensure everything is working correctly.
Training & Care Plan Transition: Learn to manage your new tools, and get set up with the care plan that works best for you.
It’s also important to be aware of the third-party platform subscriptions we’ll set up for you.
Click on any step to learn more.
We aim to keep you informed and involved, while respecting your time. You'll have clear visibility into progress, regular opportunities for input, and efficiently organized communication from us.
Detailed Process
Get in Touch
We start with a simple online form that helps us understand your needs before we meet.
Your part:
Use our scheduling tool to find a convenient time, and fill out a short form with basic information about your business.
Share your goals and any current online assets.
Indicate your timeline and budget expectations.
Provide examples of websites you like.
Our part:
Review the information you've provided.
Prepare initial recommendations based on your needs.
Contact you if we need clarification before the consultation.
Consultation
We’ll discuss your needs in detail, and answer all your questions.
Your part:
Participate in a focused 45-minute video or audio call to discuss your business needs.
Bring any questions, ideas, or concerns you have.
Our part:
Conduct a focused consultation to learn about your specific situation.
Help you identify which package and add-ons best fit your needs.
Answer your questions and explain our approach.
Explore potential solutions with you.
Proposal
We'll send a clear summary with next steps.
Your part:
Provide any additional information we've requested.
Review our proposal.
Ask any follow-up questions via email, or schedule more time for a live chat.
Our part:
Email a recap of our conversation.
Outline any outstanding information needed.
Provide estimated timelines based on your project scope.
Answer any follow-up questions you might have.
Agreement & Deposit
When you’re ready to proceed, we’ll make it official.
Your part:
Review and sign the contract.
Confirm project start date.
Pay the initial 50% through our convenient and secure form.
Our part:
Send a clear contract outlining deliverables and terms.
Schedule your project kickoff.
Provide an invoice for 50% of the project cost.
Project Kickoff
Getting everything we need to get started.
Your part:
Send us any text, photos, video, etc. that we’ve discussed.
Help us gain access to any existing accounts.
Make key decisions about design direction.
Our part:
Help you identify the content, account access, and assets needed for your new website.
Begin designing and building your website.
Set up third-party platform accounts with your approval.
Collaborative Development
The exciting part – we’ll get to work! Throughout the process, we’ll work with you to make sure we’re on the right track.
Your part:
Respond to our questions promptly.
Participate in scheduled review sessions.
Provide feedback on design and functionality.
Our part:
Develop your website and integrate chosen add-ons.
Organize our questions and updates to make efficient use of your time.
Schedule focused collaboration sessions as needed.
Send you a password-protected link to review the site during construction.
Make refinements based on your feedback.
Approval & Final Payment
Once you’re satisfied with what we’ve built, the remaining balance is due.
Your part:
Review the completed website.
Provide final approval.
Pay the remaining 50%.
Our part:
Make any final adjustments.
Send the final invoice and process your payment.
Prepare for launch.
Launch
Time to go live!
Your part:
Review the live site once published.
Our part:
Publish your website and activate all systems.
Ensure all integrations are functioning properly.
Configure final settings for optimal performance.
Send you confirmation when the site is live.
Post-Launch Verification
We’ll make sure everything is working correctly.
Your part:
Report any issues you notice.
Begin using your new website and tools.
Our part:
Validate that search engines are properly indexing your site.
Monitor all add-ons to ensure correct integration.
Re-test functionality across devices.
Make any post-launch adjustments that are needed.
Training & Care Plan Transition
We'll work with you one-on-one to make sure you're comfortable managing your new tools.
Your part:
Participate in training sessions.
Begin using your selected care plan.
Ask questions about ongoing management.
Our part:
Provide training tailored to your specific setup.
Create documentation for future reference.
Set up your selected care plan.
Ensure a smooth transition to ongoing support.
Third-Party Platform Considerations
As part of your solution, we’ll help you set up accounts with third-party platforms for ongoing services like website hosting, domain registration, digital contract and scheduling tools, and payment processors. These services require their own subscriptions.
Our part:
Provide guidance on selecting the right subscription levels.
Set up and configure all accounts.
Integrate platforms with your website.
Provide training on how to manage each platform.
What to plan for:
Monthly platform subscription costs (typically $50-100/month total) and payment processing fees for transactions.
Annual domain name renewals.
Ready to Get Started?
Let’s Talk!
Schedule a time that’s convenient for you, and share a few details about what you’re looking for. We’ll give you a call to discuss how we can help your business.
We can’t wait to hear from you!